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Job title: Help Desk / IT Support Analyst (Level 2 and 3) Job type: Contract Contract Length: 6 months, with strong potential for extension Rate: $20 an hour starting Role Location: US remote. Hybrid in Tucson, Arizona is a plus but not required. The company: We are partnering with a growing fintech organization that is building out its internal support function to keep pace with a fast expanding customer base. This is a large, well established support team, not a one person desk, and it runs a genuine Level 2 and Level 3 model where the hard tickets stay with the people who can actually solve them. You will be supporting a remote user population across a complex distributed environment, working alongside engineering when an issue turns out to be application level rather than user level. If you like owning a problem through to root cause instead of passing it up the chain, this is that kind of desk. Role and Responsibilities: Provide Level 2 and Level 3 support to remote end users across a distributed environment. Troubleshoot software, application, and connectivity issues in depth, rather than triaging and escalating. Diagnose obscure faults across complicated distributed systems and establish root cause before escalating. Manage user access and permissions across multiple internal systems. Log every contact in the incident management platform and drive aging tickets through to closure. Support users through asynchronous channels in a way that keeps their downtime to a minimum. Partner with engineering teams to resolve application level issues. Support technologies including CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Contribute to documentation and process work under a Knowledge Centred Support model. Translate technical detail into plain language for non-technical users, in writing and on the phone. Work a shift pattern as part of a team providing 24/7 coverage across a seven day rota. Job Requirements: 3 or more years in a help desk, contact centre, or end user technical support role, with proven Level 2 and Level 3 experience. In depth troubleshooting of software, application, and connectivity issues for remote users. Experience managing access and permissions across multiple internal systems. Hands on use of an incident management or ticketing platform. Ability to determine root cause within complicated distributed systems before escalating. Familiarity with CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Exposure to Knowledge Centred Support methodology, including documentation and process work. Strong written and verbal communication, with the ability to explain technical detail plainly. Able to stay on top of incoming issues while progressing existing tasks, and to work independently in a constantly changing environment. Willing to flex across a seven day support rota, including shift work. Legally authorized to work in the United States for any employer, without sponsorship now or in the future. This engagement is W2 only. We are not able to work with third party or corp to corp arrangements. Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time. Check out our DE&I page here: https://www.signifytechnology.com/diversity-and-inclusion/

Job title: Help Desk / IT Support Analyst (Level 2 and 3) Job type: Contract Contract Length: 6 months, with strong potential for extension Rate: $20 an hour starting Role Location: US remote. Hybrid in Tucson, Arizona is a plus but not required. The company: We are partnering with a growing fintech organization that is building out its internal support function to keep pace with a fast expanding customer base. This is a large, well established support team, not a one person desk, and it runs a genuine Level 2 and Level 3 model where the hard tickets stay with the people who can actually solve them. You will be supporting a remote user population across a complex distributed environment, working alongside engineering when an issue turns out to be application level rather than user level. If you like owning a problem through to root cause instead of passing it up the chain, this is that kind of desk. Role and Responsibilities: Provide Level 2 and Level 3 support to remote end users across a distributed environment. Troubleshoot software, application, and connectivity issues in depth, rather than triaging and escalating. Diagnose obscure faults across complicated distributed systems and establish root cause before escalating. Manage user access and permissions across multiple internal systems. Log every contact in the incident management platform and drive aging tickets through to closure. Support users through asynchronous channels in a way that keeps their downtime to a minimum. Partner with engineering teams to resolve application level issues. Support technologies including CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Contribute to documentation and process work under a Knowledge Centred Support model. Translate technical detail into plain language for non-technical users, in writing and on the phone. Work a shift pattern as part of a team providing 24/7 coverage across a seven day rota. Job Requirements: 3 or more years in a help desk, contact centre, or end user technical support role, with proven Level 2 and Level 3 experience. In depth troubleshooting of software, application, and connectivity issues for remote users. Experience managing access and permissions across multiple internal systems. Hands on use of an incident management or ticketing platform. Ability to determine root cause within complicated distributed systems before escalating. Familiarity with CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Exposure to Knowledge Centred Support methodology, including documentation and process work. Strong written and verbal communication, with the ability to explain technical detail plainly. Able to stay on top of incoming issues while progressing existing tasks, and to work independently in a constantly changing environment. Willing to flex across a seven day support rota, including shift work. Legally authorized to work in the United States for any employer, without sponsorship now or in the future. This engagement is W2 only. We are not able to work with third party or corp to corp arrangements. Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time. Check out our DE&I page here: https://www.signifytechnology.com/diversity-and-inclusion/

Job title: Help Desk / IT Support Analyst (Level 2 and 3) Job type: Contract Contract Length: 6 months, with strong potential for extension Rate: $20 an hour starting Role Location: US remote. Hybrid in Tucson, Arizona is a plus but not required. The company: We are partnering with a growing fintech organization that is building out its internal support function to keep pace with a fast expanding customer base. This is a large, well established support team, not a one person desk, and it runs a genuine Level 2 and Level 3 model where the hard tickets stay with the people who can actually solve them. You will be supporting a remote user population across a complex distributed environment, working alongside engineering when an issue turns out to be application level rather than user level. If you like owning a problem through to root cause instead of passing it up the chain, this is that kind of desk. Role and Responsibilities: Provide Level 2 and Level 3 support to remote end users across a distributed environment. Troubleshoot software, application, and connectivity issues in depth, rather than triaging and escalating. Diagnose obscure faults across complicated distributed systems and establish root cause before escalating. Manage user access and permissions across multiple internal systems. Log every contact in the incident management platform and drive aging tickets through to closure. Support users through asynchronous channels in a way that keeps their downtime to a minimum. Partner with engineering teams to resolve application level issues. Support technologies including CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Contribute to documentation and process work under a Knowledge Centred Support model. Translate technical detail into plain language for non-technical users, in writing and on the phone. Work a shift pattern as part of a team providing 24/7 coverage across a seven day rota. Job Requirements: 3 or more years in a help desk, contact centre, or end user technical support role, with proven Level 2 and Level 3 experience. In depth troubleshooting of software, application, and connectivity issues for remote users. Experience managing access and permissions across multiple internal systems. Hands on use of an incident management or ticketing platform. Ability to determine root cause within complicated distributed systems before escalating. Familiarity with CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Exposure to Knowledge Centred Support methodology, including documentation and process work. Strong written and verbal communication, with the ability to explain technical detail plainly. Able to stay on top of incoming issues while progressing existing tasks, and to work independently in a constantly changing environment. Willing to flex across a seven day support rota, including shift work. Legally authorized to work in the United States for any employer, without sponsorship now or in the future. This engagement is W2 only. We are not able to work with third party or corp to corp arrangements. Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time. Check out our DE&I page here: https://www.signifytechnology.com/diversity-and-inclusion/

Job title: Help Desk / IT Support Analyst (Level 2 and 3) Job type: Contract Contract Length: 6 months, with strong potential for extension Rate: $20 an hour starting Role Location: US remote. Hybrid in Tucson, Arizona is a plus but not required. The company: We are partnering with a growing fintech organization that is building out its internal support function to keep pace with a fast expanding customer base. This is a large, well established support team, not a one person desk, and it runs a genuine Level 2 and Level 3 model where the hard tickets stay with the people who can actually solve them. You will be supporting a remote user population across a complex distributed environment, working alongside engineering when an issue turns out to be application level rather than user level. If you like owning a problem through to root cause instead of passing it up the chain, this is that kind of desk. Role and Responsibilities: Provide Level 2 and Level 3 support to remote end users across a distributed environment. Troubleshoot software, application, and connectivity issues in depth, rather than triaging and escalating. Diagnose obscure faults across complicated distributed systems and establish root cause before escalating. Manage user access and permissions across multiple internal systems. Log every contact in the incident management platform and drive aging tickets through to closure. Support users through asynchronous channels in a way that keeps their downtime to a minimum. Partner with engineering teams to resolve application level issues. Support technologies including CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Contribute to documentation and process work under a Knowledge Centred Support model. Translate technical detail into plain language for non-technical users, in writing and on the phone. Work a shift pattern as part of a team providing 24/7 coverage across a seven day rota. Job Requirements: 3 or more years in a help desk, contact centre, or end user technical support role, with proven Level 2 and Level 3 experience. In depth troubleshooting of software, application, and connectivity issues for remote users. Experience managing access and permissions across multiple internal systems. Hands on use of an incident management or ticketing platform. Ability to determine root cause within complicated distributed systems before escalating. Familiarity with CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Exposure to Knowledge Centred Support methodology, including documentation and process work. Strong written and verbal communication, with the ability to explain technical detail plainly. Able to stay on top of incoming issues while progressing existing tasks, and to work independently in a constantly changing environment. Willing to flex across a seven day support rota, including shift work. Legally authorized to work in the United States for any employer, without sponsorship now or in the future. This engagement is W2 only. We are not able to work with third party or corp to corp arrangements. Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time. Check out our DE&I page here: https://www.signifytechnology.com/diversity-and-inclusion/

Job title: Help Desk / IT Support Analyst (Level 2 and 3) Job type: Contract Contract Length: 6 months, with strong potential for extension Rate: $20 an hour starting Role Location: US remote. Hybrid in Tucson, Arizona is a plus but not required. The company: We are partnering with a growing fintech organization that is building out its internal support function to keep pace with a fast expanding customer base. This is a large, well established support team, not a one person desk, and it runs a genuine Level 2 and Level 3 model where the hard tickets stay with the people who can actually solve them. You will be supporting a remote user population across a complex distributed environment, working alongside engineering when an issue turns out to be application level rather than user level. If you like owning a problem through to root cause instead of passing it up the chain, this is that kind of desk. Role and Responsibilities: Provide Level 2 and Level 3 support to remote end users across a distributed environment. Troubleshoot software, application, and connectivity issues in depth, rather than triaging and escalating. Diagnose obscure faults across complicated distributed systems and establish root cause before escalating. Manage user access and permissions across multiple internal systems. Log every contact in the incident management platform and drive aging tickets through to closure. Support users through asynchronous channels in a way that keeps their downtime to a minimum. Partner with engineering teams to resolve application level issues. Support technologies including CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Contribute to documentation and process work under a Knowledge Centred Support model. Translate technical detail into plain language for non-technical users, in writing and on the phone. Work a shift pattern as part of a team providing 24/7 coverage across a seven day rota. Job Requirements: 3 or more years in a help desk, contact centre, or end user technical support role, with proven Level 2 and Level 3 experience. In depth troubleshooting of software, application, and connectivity issues for remote users. Experience managing access and permissions across multiple internal systems. Hands on use of an incident management or ticketing platform. Ability to determine root cause within complicated distributed systems before escalating. Familiarity with CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Exposure to Knowledge Centred Support methodology, including documentation and process work. Strong written and verbal communication, with the ability to explain technical detail plainly. Able to stay on top of incoming issues while progressing existing tasks, and to work independently in a constantly changing environment. Willing to flex across a seven day support rota, including shift work. Legally authorized to work in the United States for any employer, without sponsorship now or in the future. This engagement is W2 only. We are not able to work with third party or corp to corp arrangements. Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time. Check out our DE&I page here: https://www.signifytechnology.com/diversity-and-inclusion/

Software Engineer (C/C++) - Defence Sector Fixed-term contract (12 months), permanent-track Enschede, Netherlands (hybrid - 1-3 days a week onsite with flexibility) €6,500 per month, plus pension contribution and 40 days paid annual leave About the Client An established defence and security organisation based in the Netherlands, delivering systems used in national and allied defence programmes. Project / Role Overview This role sits within a software engineering team building and maintaining systems written in C and C++ for defence applications. You'll be based on-site in Enschede, working directly on software used in operational defence environments. Responsibilities Design, develop, and maintain software in C and C++ for defence systems Collaborate with cross-functional engineering teams on system requirements and integration Test, debug, and optimise code for reliability and performance in demanding operational environments Contribute to technical documentation and design reviews Required Skills and Experience Minimum 4 years' professional experience in C and C++ software development Prior experience working within the defence sector is required Based in or willing to relocate to Enschede, Netherlands for an on-site / hybrid role Accessibility Statement: Read and apply for this role in the way that works for you by using our Recite Me assistive technology tool. Click the circle at the bottom right side of the screen and select your preferences. We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify’s mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time.

Senior Software Engineer (.NET / Azure) | Remote, Latin America | 12M Contract A US group is building out a new offshore engineering team, and we are hiring two Senior Software Engineers to join it from the start. This is not a maintenance seat on a finished product. The business has just compressed a large programme of work and funded a new team to make it happen. You will be one of the first engineers in. What you will actually do Ship features on the new programme of work alongside a small, fast-moving team Triage and resolve issues across an established estate, some of it modern, some of it not Support production systems the business genuinely depends on Mentor and review, not just deliver. This is a senior seat and the team is being built around it. Work directly with the US engineering team rather than through a layer of project management Breadth matters more than specialism here. You will move between new build, investigation, and support in the same week, and you will pick up systems nobody has time to document for you. What we need to see 8+ years building enterprise applications in C#, .NET and ASP.NET. Not a line in your skills list, actual shipped work. Microsoft Azure, deployed and managed. App Services, Functions, Azure SQL, Key Vault or similar. SQL Server depth: schema design, stored procedures, query optimisation. Genuine range: RESTful APIs and microservices, a front-end framework (Angular, React or Blazor), and CI/CD on Azure DevOps or GitHub Actions. Experience mentoring or leading developers. Code review ownership, technical guidance, bringing others up. Real production support and triage. On-call, incident work, hunting down bugs in code you did not write. Comfort working inside legacy or inherited codebases. Plenty of this estate is older than the tooling you are used to. Someone who takes the problem and runs with it. This team is being built to be self-sufficient, not to wait for instructions. Nice to have Azure Service Bus Infrastructure as Code (Bicep, ARM or Terraform) OAuth2 / OpenID Connect and modern security practice Microsoft Azure certification

Job title: Help Desk / IT Support Analyst (Level 2 and 3) Job type: Contract Contract Length: 6 months, with strong potential for extension Rate: $20 an hour starting Role Location: US remote. Hybrid in Tucson, Arizona is a plus but not required. The company: We are partnering with a growing fintech organization that is building out its internal support function to keep pace with a fast expanding customer base. This is a large, well established support team, not a one person desk, and it runs a genuine Level 2 and Level 3 model where the hard tickets stay with the people who can actually solve them. You will be supporting a remote user population across a complex distributed environment, working alongside engineering when an issue turns out to be application level rather than user level. If you like owning a problem through to root cause instead of passing it up the chain, this is that kind of desk. Role and Responsibilities: Provide Level 2 and Level 3 support to remote end users across a distributed environment. Troubleshoot software, application, and connectivity issues in depth, rather than triaging and escalating. Diagnose obscure faults across complicated distributed systems and establish root cause before escalating. Manage user access and permissions across multiple internal systems. Log every contact in the incident management platform and drive aging tickets through to closure. Support users through asynchronous channels in a way that keeps their downtime to a minimum. Partner with engineering teams to resolve application level issues. Support technologies including CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Contribute to documentation and process work under a Knowledge Centred Support model. Translate technical detail into plain language for non-technical users, in writing and on the phone. Work a shift pattern as part of a team providing 24/7 coverage across a seven day rota. Job Requirements: 3 or more years in a help desk, contact centre, or end user technical support role, with proven Level 2 and Level 3 experience. In depth troubleshooting of software, application, and connectivity issues for remote users. Experience managing access and permissions across multiple internal systems. Hands on use of an incident management or ticketing platform. Ability to determine root cause within complicated distributed systems before escalating. Familiarity with CRM platforms, VOIP and IVR systems, multi-factor authentication, collaboration and messaging tools, video conferencing, and remote desktop. Exposure to Knowledge Centred Support methodology, including documentation and process work. Strong written and verbal communication, with the ability to explain technical detail plainly. Able to stay on top of incoming issues while progressing existing tasks, and to work independently in a constantly changing environment. Willing to flex across a seven day support rota, including shift work. Legally authorized to work in the United States for any employer, without sponsorship now or in the future. This engagement is W2 only. We are not able to work with third party or corp to corp arrangements. Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time. Check out our DE&I page here: https://www.signifytechnology.com/diversity-and-inclusion/

Backend Engineer – Ruby on Rails + Applied AI Integrations Direct hire, permanent Austin, TX or Remote (US) $150,000 – $180,000 base salary + equity About the Client: An early-stage, well-funded enterprise software company building a platform that connects and automates back-office systems for finance, HR, and operations teams. The founding engineering team is small and hands-on, with the AI product direction still being actively shaped. Role Overview: This platform combines configurable integration pipelines with applied AI to eliminate manual data work across a company's back-office systems. You'll join the founding engineering team to help scale the integration layer, support complex customer implementations, and shape how AI gets applied across the product. Responsibilities: Support integration requirements across major ERP, HRIS, and payroll platforms Contribute to architecture and roadmap discussions shaping the company's core AI product Write production-ready code built to handle enterprise-scale workloads Own features end-to-end: design, build, test, and deploy Required Skills and Experience 5+ years of software engineering experience primarily with Ruby on Rails Comfortable working through ambiguity in a fast-moving startup environment Strong communicator, comfortable working directly with customers Experience building integrations across multiple API types, including REST, SOAP, JSON-RPC, and flat-file formats Nice to Haves: Familiarity with building agentic AI systems Experience with enterprise SaaS or B2B integrations and HR/Payroll systems   Please note we are unable to offer employer sponsorshipBackend Engineer – Ruby on Rails + Applied AI Integrations Direct hire, permanent Austin, TX or Remote (US) $150,000 – $180,000 base salary + equity About the Client: An early-stage, well-funded enterprise software company building a platform that connects and automates back-office systems for finance, HR, and operations teams. The founding engineering team is small and hands-on, with the AI product direction still being actively shaped. Role Overview: This platform combines configurable integration pipelines with applied AI to eliminate manual data work across a company's back-office systems. You'll join the founding engineering team to help scale the integration layer, support complex customer implementations, and shape how AI gets applied across the product. Responsibilities: Support integration requirements across major ERP, HRIS, and payroll platforms Contribute to architecture and roadmap discussions shaping the company's core AI product Write production-ready code built to handle enterprise-scale workloads Own features end-to-end: design, build, test, and deploy Required Skills and Experience 5+ years of software engineering experience primarily with Ruby on Rails Comfortable working through ambiguity in a fast-moving startup environment Strong communicator, comfortable working directly with customers Experience building integrations across multiple API types, including REST, SOAP, JSON-RPC, and flat-file formats Nice to Haves: Familiarity with building agentic AI systems Experience with enterprise SaaS or B2B integrations and HR/Payroll systems   Please note we are unable to offer employer sponsorship

Job title: Senior QA Engineer (Mobile) Job type: Contract Contract Length: 12 months. Rate: €400 per day Role Location: Berlin, Germany (Hybrid – 2 days per week on-site) All candidates must be based in Germany, and able to work B2B/as a contractor to be considered. Those who cannot will not be considered The company: An established European fintech company providing payment infrastructure to e-commerce and retail businesses across multiple countries. The team you'd join supports mobile point-of-sale applications used by merchants in retail and hospitality settings. Role and Responsibilities: Test Android and iOS point-of-sale applications that connect with card payment terminals, receipt printers and barcode scanners Build and maintain test automation in TypeScript, integrated with the team's test management tooling Design and maintain test plans for new and existing features, keeping test case coverage up to date Test communication between in-house applications, including customer-facing displays Cover API and database testing across teams Take an active role in exploring AI tools to support day-to-day QA work Take part in code reviews and testing across multiple environments Job Requirements: 4+ years' experience testing mobile applications on iOS and Android Test automation experience in TypeScript with tools such as Appium or similar cloud device testing platforms Strong background in test case design and structured test planning Solid knowledge of data structures and databases, particularly PostgreSQL and SQLite Experience testing APIs, for example with Postman Experience testing hardware devices and inter-device communication Experience in release management Fintech, payments, retail or hospitality POS background is a plus Playwright and Selenoid experience is a plus Accessibility Statement: We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process. Our Commitment to Diversity, Equity, and Inclusion: Signify's mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time.